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Posts tagged ‘customer centric’

0May 29, 2010Walk a step in your customer’s shoes. How do they feel? Too big, too tight or just right?

1April 23, 2010Dry cleaner strikes again… customers DO sweat the small stuff!

0April 15, 2010What kind of free marketing team is your organization building?

0March 31, 2010My dry cleaner gets a failing customer experience grade